Onsite Services and Support

ITC Computer’s offers complete computer and system solutions for all of your computing needs.

Whether you’re a home office, small to medium size business, Information Technology Manager at a large company, government agency or a computer service company our ON-Site Service & Support can handle your On-Site Information Technology Service needs with our proven solutions and customer satisfaction.

Our Remote Support Services on computer systems are guaranteed to increase response time for customers and we can support your systems at any distance quickly and efficiently.

We provide emergency response On-Site computer service in less than 2 hours to most locations across Vancouver Island. When you have an emergency, just call us first and we will prove it to you - guaranteed.

PC Support First

Prepaid Service and Maintenance Agreements

Our Service Maintenance Agreements will save you even more money on services if you take advantage of them right now.

If you already use our prepaid services (Block Time), you will experience even bigger discounts on service rates based on your investment.

PC Support First Includes:

  • Service level agreements
  • Guaranteed response times
  • Detailed technician reports
  • Pre-paid block times suited to your business
  • Preferred service & support
  • 24/7 service & support
  • Discounted labour rates for varying pre-paid amounts of time

PC Network First

Managed Network Services

With Managed Network Services, you will realize all the benefits of a full-time, fully staffed IT department for a fraction of the cost of just one person.

We’ll be connected to your systems securely 24×7, and using powerful monitoring technology and remote control software, we will proactively take care of your LAN or WAN just like it’s our own.

When you consider that up to 90% of service calls can be fixed remotely, response time is decreased dramatically and this can translate into a substantial time and cost savings for your company.

Our Networks First Managed Network Services Include:

  • 24×7 Server & Firewall Monitoring
  • 8×5 Single Point of Contact Center
  • Managed Anti-Virus and Data Backup Services
  • Software License Tracking & Management
  • Imaging & Configuration Services

Try out the ITC Experience Now and Call Us Today:
1-250-754-3993 or email info@itccomputers.ca.