Complete IT outsourcing PLUS security and application management.
Some of the deliverables include:

• 24/7 Service and Support including 2 Hour Emergency Response Time
• Monthly reports analyzing activity
• Suggested changes and growth decisions
• Remote problem resolution when appropriate (i.e., application failure restart)

Benefits:

Cost-saving proactive maintenance – Utilizes best practices and technologies that focus on targeting the root cause of problems BEFORE they degrade service – in contrast to simply detecting a problem as it occurs.

Enhance staff productivity – Our experts manage IT projects for a fraction of the cost of having these highly trained professionals on staff.  Today’s Microsoft, Novell and Linux based technologies require that staff or consultative resources have experience in Server Operating Systems, SQL Database Servers, Exchange, LINUX and GroupWise Mail Servers, Windows Terminal Server, LINUX Web Servers, LAN/WAN technologies, desktop operating systems and deployment technologies.  Each of these technologies can be a career in itself.

Predictable Costs – For a manageable and predictable monthly fee, ITC-ProActive Care allows small to mid-size companies to leverage the same advantages and efficiencies that larger companies have derived for yours from the resources and tools they can afford to purchase.

Predictable Operations, Reduced Business Interruption – Outsourcing and centralizing maintenance shortens time to service when there is a computer problem.  Getting systems back up and on-line as quickly as possible reduces losses due to business interruption.  Proactive system monitoring and regularly scheduled maintenance helps to ensure that system downtime is expected and planned for.

For many of our customers, ITC COMPUTERS serves as a cost-effective extension of their IT staff so that internal staffers can focus on the jobs for which they were hired rather than tactical fire-fighting.

Try out the ITC Experience Now and Call Us Today:
1-250-754-3993 or email info@itccomputers.ca.